Shipping Information

Shipping costs are calculated dynamically at checkout according to the weight of your order.

We ship using Australia Post, Toll IPEC or FedEx, depending on your location.

Once your order has been dispatched, you will receive an email containing your order's tracking number.

Approximate shipping times are:

  • Australian (East coast): 3 days
  • Australia (Western states): 5 days

Please allow an extra day for rural areas.

  • International: up to 10 days, depending on the destination and custom process.

You can also arrange to collect your order in person from our Ultimo office by prior appointment. Please contact us to arrange a suitable time for pick-up.

Note: please remember to bring your ID and invoice with you. For security reasons, we cannot release orders until we are able to verify you as the rightful owner.

If you have purchased an item through our eBay store, please refer to the eBay listing for estimated shipping times.